25 - 29 Jan 2021
Put down the crystal ball. Get real predictions from qualified experts, whose global insights we've condensed into easily digestible sessions. Start your 2021 with a curated selection of short, sharp discussions, each packed with fresh ideas and practical tips on customer experience, purposeful marketing, customer retention, brand safety, CTV, OTT and more.
Refreshingly short, and with The Drum's signature frankness, our panels will get you to the very heart of the issues - without making you stare at your screen all morning. Watch this space for more information on sessions and speakers.
Even the best concept can be let down by a bad user experience. Only by understanding, and meeting, customer expectations can we deliver a satisfying experience. Master the art of...Read more
After a tumultuous year, you can't be too careful when it comes to brand safety. Uncover the tools you need to keep on the right side of consumer opinion, marketing responsibly...Read more
Video games - advertising's new frontier. Growing consistently even before the pandemic, boosted by brand new consoles, they challenge marketers to connect authentically with...Read more
Social is still the best way to start a conversation directly with your customer, but it's a tricky medium to truly master. Finesse your social game with expert tips, and learn...Read more
With consumers staying home in 2020, video streaming had its best year yet. This burgeoning channel is an exciting opportunity, but the trends and strategies seem constantly in flux....Read more
Consumers have more options than ever, so you need new ways of building loyalty and essential metrics to measure your impact. Build lasting relationships with your customers and...Read more
A personalised user experience, with trusted measurement metrics - the dream of every digital marketer. But data regulation and the death of the cookie mean we need a new playbook....Read more
In tough times, we are drawn to businesses that show empathy and share our values. Learn how to craft sincere, socially responsible marketing that changes the world for good.Read more
MORE TOPICS TO BE ANNOUNCED