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Infographic: a look at consumer CPG spending one year into pandemic

Oracle Advertising and CX


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April 13, 2021 | 4 min read

As the COVID-19 pandemic spread and lockdowns took effect one year ago, consumers quickly turned online to shop for everything from groceries, household goods, personal care items, and more

To help guide marketers through these dramatic changes, we studied consumer shopping behavior across generations one year into the pandemic.

Our New Consumer study analyzed Oracle CPG purchase data, representing over 75 million U.S. households and $762 billion in annual consumer spending from February through December 2020, to learn more about how consumer purchase and consumptions habits have changed in the past year.

Baby Boomers dominated online shopping

This past year has been a time of increased curiosity, experimentation and product adoption. While online shopping skyrocketed across all generational groups, Baby Boomers led the way in online shopping growth, with usage up 5.7x year-over-year, compared to Millennials’ usage, which was up 4.3x. This is likely due to the concentration of Baby Boomers in higher income groups, as 24% of Baby Boomers reported $100,000-$150,000 in income.

Our data also showed Baby Boomers make the most of their online shopping trips (despite spending less per trip) and are primarily purchasing fresh ingredients to make meals from scratch, a behavior that was found to be less common in younger generations.

Millennials and Gen Z demand convenient food

Changes in food consumption behaviors were present across the board and in unexpected ways—both in how people are getting their food and what they’re choosing.

Interestingly, Baby Boomers are purchasing more traditional items such as meat and potatoes (31%) compared to younger generations who are primarily buying convenience meals (Millennials at 29% and Gen Z at 26%). Baby Boomers are even leading the pack when it comes to cooking at home. Demand for prepared foods, such as boxed dinners and frozen pizza, peaked early in the pandemic (March – May 2020), but it still remains high today. Home cooking foods, such as fresh meat and vegetables, and oil and spices, have shown consistently high demand. Baking products, such as flour, cake mixes and frosting, have also seen sustained high demand (sourdough bread, anyone?).

We all are giving into guilty pleasures

While Millennials shopping behavior indicates that they spend more of their money online and on higher quality items, in reality, convenience meals and sweet and cheesy snacks are still significant purchases for them.

Often defined by their health-conscious eating and shopping habits, today’s Millennial is giving in to guilty pleasures in what they eat (like glazed donut sticks, frozen pizza rolls, and sweet, cereal-flavored coffee creamer) and how they purchase it. Millennials spent more money shopping for food online than any other age group—a habit undoubtedly driven by the increase in working from home. Their other popular purchases included: fancy napkins, organic baby spinach, gum, and laundry detergent pods.

Guilty pleasures aren’t just for Millennials though. Baby Boomers increased their purchases of alcoholic seltzers (172%), soda (140%) and chocolate candy (142%), but also opted for new products, like sugar-free cookies, breakfast biscuits and cheese puff snacks. Gen Xers also opted for new products, like variety pack chips, soda and caramel dip. Gen Z increased their purchase of existing products, like chocolate candy (530%) and beer (114%), but also opted for new products, like white cheddar popcorn and cheese puff snacks.

Take a look at the following infographic for more insights into shifting consumer habits.

Looking to reach relevant buyers? Oracle’s Audience solutions help marketers research and connect with their ideal customers in key moments and at scale, increasing customer acquisition and delivering effective campaigns.

By Marc Grabowski, group vice president, Oracle Advertising

Industry Insights CPG Audience Insight


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