American singer-songwriter Beyonce has found herself on the receiving end of legal action by a blind woman who contends that the star's website lacks key functionality which would enable people who are visually impaired to make use of the platform.
The class-action suit was lodged against Beyonce’s management company, Parkwood. It states that beyonce.com falls foul of the Americans with Disabilities Act owing to it being inaccessible to people who are blind or visually impaired, with no functionality in place to enable independent browsing and navigation such as alternative text, accessible drop-down menus and prompting information.
The complaint read: “Beyonce.com provides to the public a wide array of the goods, services, price specials, and other programs offered by Parkwood. Yet, Beyonce.com contains thousands of access barriers that make it difficult if not impossible for blind and visually impaired customers to use the website.”
Parkwood has yet to respond to the allegations which have subsequently been found to originate from a Mary Connor of New York, who is legally blind and thus reliant on screen reader software to browse the web.