Mobile

TalkTalk clams up as it seeks telecoms exit

By John Glenday | Reporter

September 5, 2017 | 3 min read

TalkTalk has voiced its intent to exit its mobile business as part of a strategy to fall back on its core interest as a low-cost internet provider.

The telecommunications provider has grown to offer pay TV and mobile services in addition to internet access but has opened discussions with rivals such as Vodafone, O2 and Virgin Media with a view to offloading its mobile operations.

Such a move would allow TalkTalk to refocus its energy on fixed line broadband, reversing a course first charted in 2010 when it launched its first mobile phone service amidst much fanfare after striking a capacity deal with Vodafone.

TalkTalk clams up as it seeks telecoms exit

TalkTalk clams up as it seeks telecoms exit

Until recently it had been TalkTalk’s ambition to go a step further and build its own mobile infrastructure and systems to accelerate further growth but has now had an abrupt change of heart.

In a statement TalkTalk said: “We are in advanced discussions with a number of potential partners, including O2, to agree a low touch, retail arrangement that will enable us to continue to offer a compelling mobile service to all our broadband customers.”

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TalkTalk has amassed close to 1 million customers and will be hoping to encourage these to switch to a preferred new provider by offering discounted broadband packages to those who buy both.

The change of heart follows the departure of long-standing TalkTalk boss Dido Harding earlier this year.

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