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Marketing Delta Airlines Twitter

Twitter reacts as Delta Airlines grounds all flights following computer outage 'everywhere'


By Rebecca Stewart | Trends Editor

August 8, 2016 | 5 min read

A worldwide system failure has caused severe disruption and delays to all departing Delta Air Line flights this morning.

Delta Airlines Outage Twitter

Delta travelers have been taking to Twitter to voice their complaints / Delta Airlines Outage Twitter

The aviation firm said on Twitter that its systems were down “everywhere” leaving passengers stranded at airports across the globe. The power outage was first noted in the carrier’s home city of Atlanta in the early hours but has since affected flyers around the world.

Flight status displays, website and mobile airport tech were among the processes affected. Delta said that flights already en route were operating as normal.

The brand has asserted that it is working to resolve the problem “as quickly as possible,” but that hasn’t stopped it from becoming the number one trend in the US, with frustrated passengers taking to Twitter to vent about the “large scale cancellations.”

Others attempted to see the lighter side of the outage, and encouraged travellers to be courteous to the airline’s staff.

Almost 3,300 Delta flights are scheduled today according to air travel intelligence provider OAG. The brand has said on Twitter that a waiver is available to all customers travelling from 8 August through to 12 August.

"If your flight is canceled [sic] or significantly delayed, you are entitled to a refund. Even if your flight is not canceled, you may make a one-time change to your ticket without fee," reads the information on the airline's website.

Marketing Delta Airlines Twitter

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