Digital Transformation

Google apologises to users as it investigates partial outage and disruption to services

By Angela Haggerty | Reporter

April 17, 2013 | 2 min read

Google has apologised to users as investigations continue into disruption to a number of its services after outages were reported on Gmail, Google Apps, Google Drive, Documents and Spreadsheets.

The app status bar on Google's website showed continuing disruption on Wednesday afternoon.

Disruption: The Google status bar lists affected services

A statement said: "We are currently investigating issues with Gmail, Drive and Docs as well as the Google Apps Control Panel. We are providing more information and frequent updates through out Google Apps Status Dashboard.

"We will post the root cause of the issue there when our teams have completed their investigation. In the meantime, for everyone who is affected, we apologise - we know you count on Google to work for you and we're working hard to restore normal operation for you."

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Some users reported Google Analytics and Google Chat via third-party apps were also affected.

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