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20 recommended e-commerce agencies to add to your basket

The Drum Recommends shares its list of the top retail agencies

As part of The Drum’s  Reinvention of Retail and E-commerce Deep Dive, Cat Hartland, head of The Drum Recommends, shines a spotlight on 20 agencies recommended for e-commerce services as rated by their own clients. 

The Drum Recommends is a free service designed by The Drum to help marketers easily navigate and find relevant and trusted agencies based on their specific criteria, plus the ratings that we receive from clients who have already worked with those agencies. 

Every year, The Drum Recommends receives thousands of ratings from the clients of agencies that are subscribed to the service. Clients complete a survey asking them to score and comment on the agency’s overall performance, including ‘client service’, ‘strategic thinking’ and ‘effectiveness’, as well as specific services they’ve used such as ‘SEO’ or ‘web development’. 

The unique ratings system within the platform enables us to identify agencies that come recommended for specific services and performance, which brand marketers can trust to source new agencies. In order to become recommended for these services, agencies must receive a minimum of three client ratings that score above a set threshold. 

Here, we’ve picked out 20 best-rated agencies for e-commerce, proven to boost online revenue.

Actuate Digital

Location: Chester

Headcount: 4

E-commerce Services Recommended for: E-commerce Analytics, E-commerce Platform Development

Actuate Digital is a Magento e-commerce digital agency working across fashion, high-street shops, local councils and home furnishings.

Adapt

Location: Bath

Headcount: 100

E-commerce Services Recommended for: Conversion, E-commerce Analytics

Adapt is a digital performance marketing agency. Its services encompass digital performance marketing, analytics and consultancy for brands including SEO, digital PR, paid search, paid social, programmatic, content marketing, conversion optimization and web analytics.

Adeo

Location: Dubai, Glasgow, London and Stockton-on-Tees

Headcount: 23

E-commerce Services Recommended for: E-commerce Platform Development

Adeo’s team includes designers, developers and marketers with many years of experience in creating and implementing solutions in a rapidly-changing online landscape for clients in industries as varied as food and beverage, retail, recruitment, telecommunications and health and leisure.

Aware Digital

Location: Stoke-on-Trent

Headcount: 12

E-commerce Services Recommended for: E-commerce Platform Development

Aware is a digital agency that specializes in Magento 2, shopware and e-commerce solutions. Its team has worked with startup companies all the way to multi-million-pound clients to produce an array of solutions including B2C and B2B.

Best Response Media

Location: London

Headcount: 59

E-commerce Services Recommended for: Conversion, E-commerce Strategy, E-commerce Implementation, E-commerce Integration, E-commerce Platform Development

Best Response Media is a leading Enterprise Magento partner e-commerce agency that creates unique shopping experiences for millions of people all over the world.

Box UK

Location: Cardiff and London

Headcount: 65

E-commerce Services Recommended for: E-commerce Platform Development

Specialists in enterprise software development, Box UK works with international organizations across a broad range of industries to design, build and deliver large-scale digital platforms used by millions.

Click Digital Solutions

Location: Kingston Upon Hull

Headcount: 26

E-commerce Services Recommended for: Conversion, E-commerce Strategy, E-commerce Analytics, E-commerce Implementation, E-commerce Integration, E-commerce Platform Development

Click is a techno-savvy digital agency. Its focus is on using technology to enable brands to engage in meaningful communications with audiences. It is a full-service digital agency with many years of experience in creative, e-commerce and digital projects.

ClickThrough Marketing

Location: Lichfield and London

Headcount: 50

E-commerce Services Recommended for: Conversion

ClickThrough specializes in paid search, paid social, display, Amazon, digital PR and content marketing. It is a verified partner for Google, Amazon and Facebook.

Coast Digital

Location: Colchester

Headcount: 50

E-commerce Services Recommended for: Conversion

Coast Digital delivers end-to-end digital marketing solutions. It’s driven by understanding challenges; fanatical about data; inspired by user insight. A digital marketing agency that takes pride in creating success stories.

Daydot

Location: London

Headcount: 12

E-commerce Services Recommended for: Conversion, E-commerce Analytics

Formerly known as House of Kaizen UK, Daydot is a digital agency with 17 years of heritage in the industry growing brands’ recurring revenue through digital experience optimization (DxO).

It partners with clients, consistently innovating and experimenting, to help brands connect to customers through digital experiences. Its solutions are powered by research and insights, realized in stunning design, and optimized for user experience.

Daydot is trusted by some of the world’s biggest brands, including The Wall Street Journal, Hearst Magazines, McAfee, Shelter UK and Blackberry.

Gravity Global

Location: Ashford, London, Norwich and Oxford

Headcount: 230

E-commerce Services Recommended for: Conversion

Gravity Global is the world’s most-awarded specialist B2B agency, and The Drum Business Agency of the Year 2019. It offers full-service marketing communications including marketing and brand strategy, research and insight, and creative and execution. It’s a truly integrated, channel-neutral, award-winning and proven team delivering marketing campaigns that truly transform from brand to demand.

Harrison Carloss

Location: London, Manchester and Stoke-on-Trent

Headcount: 11

E-commerce Services Recommended for: E-commerce Analytics, E-commerce Implementation, E-commerce Integration, E-commerce Platform Development

Harrison Carloss exists to help companies thrive in times of transformation through game-changing ideas and deep marketing insights, helping to bring brands and people closer together to make the world a better place.

Launch Online

Location: Exeter and London

Headcount: 14

E-commerce Services Recommended for: E-commerce Analytics

Launch Online is a multi-award-winning paid media agency that delights ambitious advertisers by achieving challenging growth forecasts. As a Google Premier Partner (the top 3% of agencies in Europe), it leverages the latest tools and techniques to maximize results for our clients with paid media.

Rawnet

Location: Berkshire

Headcount: 45

E-commerce Services Recommended for: Conversion

Rawnet is a strategic digital agency founded in 2007 that has experience in sectors including automotive, fashion, healthcare, property, retail, sport and technology.

Red Hot Penny

Location: Berkshire

Headcount: 20

E-commerce Services Recommended for: E-commerce Analytics

A team of digital marketing specialists with past clients that include Needle & Thread, Lullabelz, La Perla, Virgin Group (Virgin.com, Galactic and Sport), Harlequins, Penhaligons, Joseph, Megabus and Skatehut.

Reload Digital

Location: London

Headcount: 14

E-commerce Services Recommended for: Conversion, E-commerce Strategy, E-commerce Analytics, E-commerce Implementation, E-commerce Integration

Reload is a modern blend of agency and consultancy, which offers brands the hands-on execution of an e-commerce agency (delivering media, creative, SEO, PPC, email, content and website UX expertise), combined with the market knowledge and strategic thinking of a retail consultancy (with 10 years of vertical experience across beauty, fashion, luxury, home, wellness, food and drink and consumer electronics).

SO Marketing

Location: London and Stoke-on-Trent

Headcount: 17

E-commerce Services Recommended for: E-commerce Strategy, E-commerce Implementation, E-commerce Integration, E-commerce Platform Development

A multi-award-winning full-service creative agency, SO Marketing has experience working in the charity, cosmetics and beauty, financial, FMCG, public sector, retail and travel space.

Space & Time

Location: Edinburgh, London, Manchester and Reigate

Headcount: 122

E-commerce Services Recommended for: Conversion

An independent media agency with expertise spanning PPC, social media, SEO, programmatic, content and traditional media.

Storm

Location: Southend-on-Sea

Headcount: 24

E-commerce Services Recommended for: Conversion

A creatively-led, digitally-progressive full-service marketing communications agency – a curious bunch of tech-savvy creatives and commercial minds determined to earn clients a bigger piece of the pie.

The Pixel

Location: Bristol and London

Headcount: 48

E-commerce Services Recommended for: E-commerce Implementation, E-commerce Integration, E-commerce Platform Development

As part of The Drum’s Deep Dive on Experiential next month, The Drum Recommends will be publishing a list of agencies most recommended for experiential services. If you think your agency deserves to be recommended, feature in lists such as this and win awards including the upcoming The Drum Recommends Awards for Digital, then simply sign up for membership.

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