Shopping centre The Mall tasks True with helping it overcome digital challenges faced by bricks and mortar stores

By Gillian West | Social media manager

True Digital


The Mall at Cribbs Causeway article

March 13, 2014 | 1 min read

The Mall at Cribbs Causeway has named True as its strategic digital marketing partner.

The regional shopping centre, located on Bristol’s north fringe, approached True with a brief to overcome the challenges bricks and mortar shopping centres come up against in an increasingly digital world. Following a three-way pitch the agency was then selected and has now been added to The Mall’s roster of marketing strategy partners.

Of the appointment, The Mall’s head of marketing, Maria Crayton, said: “We were very impressed by True’s thorough approach to creating a digital marketing strategy and their work in the retail and e-commerce space means they have the relevant experience to deliver in our market.

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“We look forward to a fruitful 2014 when our digital plans can start to take shape.”

Planning is now underway for a ROI focussed digital strategy which aims to be both engaging and innovative.

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18 years ago true was founded with the aim of being different; straight-talking, to the point, focussed on delivering long-term growth, not through chat, but through action. Creating work that was true to our clients’ needs, true to their customers’ needs and true to our own expectations.

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