HSBC, first direct, Nationwide, Santander and Metro Bank back Zapp mobile payments

By John Glenday | Reporter

January 15, 2014 | 2 min read

Five banks, HSBC, first direct, Nationwide, Santander and Metro Bank, have embraced Zapp mobile payments to their 18m UK customers.

The financial services brands are integrating Zapp into their own mobile banking apps to provide a secure, convenient and simple means for customers to pay for goods and services in real time. This negates the need for digital wallets, card numbers, passwords and usernames making transactions easier than ever to perform.

Peter Keenan, chief executive of Zapp, said, “I am truly excited to announce our lead financial institution partners: HSBC, first direct, Nationwide, Santander and Metro Bank. Together with our already announced acquirer partnerships, Zapp will go to market with real scale offering simpler, more secure and efficient payments to millions of customers and businesses. I am delighted that these financial institutions and acquirers have chosen to innovate to deliver value to their customers, lead the market and deliver huge benefit to the UK economy.”

Steve Pateman, executive director, head of UK Banking, Santander added, “Our customers want the choice to be able to pay on the go using mobile technology, and the Zapp proposition is second to none with its capabilities. Santander is as delighted to be involved with this initiative as we think our customers will be, when they start using it. Zapp helps us meet the growing demand from our customers to use their mobiles to pay for goods and services swiftly and securely. With the vast majority of UK merchants on board, we expect to see rapid take up of payments powered by Zapp.”

Estimates from the Centre for Economic and Business Research suggest that 20m adults will use their phones to pay for goods and services by the end of the decade.


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