Research Blackberry

BlackBerry offers free apps for those affected by outage


By Ishbel Macleod, PR and social media consultant

October 17, 2011 | 1 min read

Blackberry users affected by the outage last week have been offered free apps worth at least $100 (£63) Research in Motion (RIM) said today.

RIM announced that a selection of premium apps will be offered to subscribers from Wednesday until 31 December as “an expression of appreciation for their patience” during the disruptions. Free apps will include SIMS 3, Bejeweled, Bubble Bash 2 and Shazam Encore.

Mike Lazaridis, Co-chief executive, said: “Our global network supports the communications needs of more than 70 million customers.

“We truly appreciate and value our relationship with our customers. We've worked hard to earn their trust over the past 12 years, and we're committed to providing the high standard of reliability they expect, today and in the future.

“We are grateful to our loyal BlackBerry customers for their patience.

“We have apologised to our customers and we will work tirelessly to restore their confidence.

“We are taking immediate and aggressive steps to help prevent something like this from happening again.”

Research Blackberry

More from Research

View all


Industry insights

View all
Add your own content +