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Facebook steps up suicide prevention efforts on its platform by using AI

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By Shawn Lim, Reporter, Asia Pacific

November 28, 2017 | 2 min read

Facebook is rolling out an artificial intelligence technology that will identify posts, videos, and live streams posted by users that contain suicidal thoughts, as it looks to step up its suicide prevention efforts.

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Facebook is rolling out an artificial intelligence technology that will identify posts, videos, and live streams posted by users

The company said in a blog post that the AI will look for patterns on posts that contain references to suicide or self-harm and comments like ‘Are you ok?’ and ‘Can I help?’, which can potentially be an indicator of suicidal thoughts.

If its team reviews a post and deems that an immediate intervention is necessary, Facebook will work with first responders to send help and reach out to users via its Messenger platform with appropriate resources.

Guy Rosen, vice president of product management at Facebook, revealed that over the last month, the company worked with first responders on over 100 wellness checks based on reports it received.

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