BT hands five year contract to Communisis to produce customer communications

BT has awarded a five-year-contract to Communisis to produce all of its customer communications and billing notices.

The agency has announced the five-year-contract, which will begin in December and serviced through the company’s transactions centre in Liverpool.

Andy Blundell, chief executive of Communisis, commented: "We are delighted to be entering a strategically important new relationship with BT. This provides further evidence of the attraction of the Group's market-leading propositions in the application of high-speed colour digital technology for transactional communications."

The company has previously been working with BT for a number of years on shareholder communications.

Stephen Lepitak

Stephen Lepitak is editor of The Drum, with responsibility for overseeing the day-to-day running of the content produced for the various platforms run by the publication. Over the years he has interviewed agency network bosses such as Sir Martin Sorrell, Maurice Lévy and Arthur Sadoun, as well as Cindy Gallop, Kim Kardashian, film directors James Cameron, Spike Jonze, Richard Curtis and Lord David Puttnam. With a keen interest in media and breaking news, Lepitak has been with The Drum since 2005 and is based across its UK, US and Asia operations.

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