National Rail Enquiries (NRE) is to release an app which will run across multiple SmartTV platforms and allow passengers to plan their train journeys from their living rooms.
The app, developed alongside TV App Agency, is expected to be released in the coming weeks, and will allow users to use their Smart TV sets to search by route and time, while also including live departure and real time running information.
NRA currently handles around 2 million journey enquiries each day through its contact centres, website and mobile channels.
Jonathan Chong, web development manager at NRE said: “Providing our customers with a SmartTV app is a natural progression from our smartphone app for iOS and Andriod launched earlier this month. We want to make it easy for passengers to find the information they need in the way that suits them best, whether it’s on the web, through their smartphone or a SmartTV. At NRE we believe in exploring new technologies to ensure that we provide excellent service across any device, platform or channel.”