The Drum Awards for Marketing - Entry Deadline

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John Newbold co-founded award winning customer experience studio 383 in 2005 and the studio has experienced strong growth every year since.

Under his direction, 383 has attracted a list of internationally recognised clients including Hilton Hotels, Carillion, The Football League, HomeServe and England Rugby.

John curates 383's annual and has lined up speakers from Nasa, Medium, Birchbox + others to speak at this year’s sell-out product conference.

He recently authored the Useful Brands Playbook - ( featuring interviews with business leaders from John Lewis, Virgin Atlantic and Lloyds Banking Group. The playbook outlines the opportunities that digital presents for brands over the coming years and how these opportunities should be utilised including 10 plays, actions and tasks to help brands drive utility through purpose, people and platforms.