Tesco faces customer service nightmare with ‘am no grass’ Glaswegian
Tesco's social media team came up against it on Monday after a Glaswegian who spotted out of date food in-store refused to ‘grass’ on the outlet which had made the gaffe.
Twitter user @Haraam on Monday complained about an out-of-date item using the social network.
@Tesco selling something nearly two weeks out of date. #NotCool pic.twitter.com/UaxNnVS3lD
— Haraam. (@Haraam_) March 23, 2015
The complaint was promptly addressed by the Tesco team, keen to find out where he had found the product to get it off the shelves.
@Haraam_ Hi Haraam, I'm really sorry about that, can you tell me which store this was in please? - Owen #Regards
— Tesco (@Tesco) March 23, 2015
However, Haraam seemed unwilling to sell, what is assumedly his local Tesco chain, down the river, in a move which likely benefitted the staff supposed to be manning the shelves.
@Tesco am no a grass
— Haraam. (@Haraam_) March 23, 2015
@Haraam_ Hi Haraam, I'm sorry but without the information we cannot investigate this. Thanks - Aimee
— Tesco (@Tesco) March 23, 2015
The conversation has gone viral and as a result, Haraam has turned off notifications on Twitter. The one question that remains is whether tesco found the out-of-date biscuits...