Zone is the customer experience agency inside Cognizant. We generate value for businesses by creating transformative customer experiences.

Zone does this for some of the world’s biggest brands at every stage of their transformation journey – whether that’s by deeply understanding customers to reimagine the journey, rapidly creating new products and services that deliver value, or by scaling innovation across large-scale enterprises.

Zone’s belief is that it’s not innovation until it’s in the hands of customers. And the agency’s team of 300 practitioners work in multi-disciplinary pods to create award-winning customer experiences for brands such as adidas, Aviva, BMW, Centrica, Electrolux, the FA and the John Lewis Partnership.

Zone is number 5 in eConsultancy’s Top 100 UK Digital Agencies Report.
Founded 2000
Staff 1300


Contact Information


The Brew House,
Tower Hill, BS2 0EQ,
United Kingdom
Get directions
280 Bishopsgate,
United Kingdom
Get directions