Tangent

Design. Engineer. Optimise.

London, United Kingdom
Founded: 2001
Staff: 90
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Skills
CRO
Customer Experience
UX Design
Data Analysis
Product Development
service design
Chatbots
Insights and Strategy
Digital Products & Services
Data Strategy

and 6 more

Clients
SKY
Freesat
SAP
UK Power Networks
Taylor Wessing
Peak ai
Decibel
Wolseley
Egis
LCCI

and 4 more

Sector Experience

Utilities
Membership Organisations
b2b
Law
Technology
FMCG
Fashion and Beauty
Travel & Hospitality
Financial & Professional Services
Property
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Freesat

by Oliver Green

Showcasing how unbelievably good subscription-free satellite TV can be.

With nearly 60% of Freesat web traffic coming from mobile devices, the satellite television provider’s 4-year-old site simply didn’t meet the current needs of the business or the user. Freesat was looking to re-platform to an open-source CMS that would provide them with more flexible templates to support ongoing editorial and campaign activity.

We designed wireframes for their new responsive site and introduced a number of new features that would help 'wobbling' customers with their decision-making process, such as: An interactive guide to help potential customers switch from their current TV provider. A filtering tool to help customers choose the right smart box or smart TV based on their current television habits. A dynamic FAQ section that answers key customer queries for potential customers and troubleshooting for current Freesat users.

Read more here

Tags

replatform
UX / UI Design
Web design
product design
Broadcast Media
TV

Clients

Freesat