Nimbletank

AI Transformation Nimbletank is an award-winning AI and service design consultancy. We create exceptional customer experiences to help transform businesses and set them up for future success.

London, United Kingdom
Founded: 2012

About

We drive business impact by bringing a human approach to artificial intelligence.

1. We drive efficiencies

Defining new systems to increase augmentation, automation and self-serve, freeing up our clients’ resources for more revenue-driving activity.

2. We increase revenues

Achieving customer experience excellence by offering genuine utility and personalisation, increasing value and advocacy.

Our programmes

We recognise that businesses are at different stages of development and often need a partner who can delivery real change, while at the same, taking care of the day to day.

We’ve created 3 programmes of work and products that support these needs, allowing us to help clients Optimise existing platforms and processes, Transform experiences and drive Innovation in proposition and product development.

Our Fusion process

Fusion utilises our proprietary Ask, Learn, Try methodology and allows us to work collaboratively to rapidly gain alignment regarding; ambition, possibilities, requirements, solutions and measure of success.

Intelligence Audit

We map the end-to-end customer journey. Next, we identify where AI automation and machine learning can be deployed/integrated to drive business efficiencies and enhance the customer experience.

Business case development

We action this in conjunction with an AI audit. This is to help define the investment and payback scenarios for AI implementation, efficiencies and increased revenues/customer.

Service Design

We carry out full service design delivery, from research and requirements gathering through rapid prototyping, brand development, UX, UI and tech development.

AI delivery

We choose and integrate the right AI partner ecosystems, products and solutions to drive business success.

Impact assessment

We track and assess the impact of our interventions, delivering ROI reports and optimisation recommendations.

www.nimbletank.com

Clients

Thomson Reuters
Microsoft
SKY
Pernod Ricard
Ovo Energy
Panasonic
ASOS
Santander
Lloyds Banking Group
minicabit
Tizen
AIMIA
Kobalt
BBC
The Royal Mint
Syngenta Crop Science
Endsleigh
LUMESSE

Skills

Artificial Intelligence
Business Analysis
Customer Experience
service design
prototyping
machine learning
Business Strategy
Experience Design
Research & New Tech Development
User Experience Research
Technical Consultancy
user-centred design

Sectors

Retail
Pharmaceutical
Insurance
b2b
B2c
Financial services
Music
Alcohol
B2B Technology
Enterprise
Healthcare & pharma
Fintech
mhealth
Eduation
edutech

Other information

Phone:

020 3828 6440

Founded:

2012

Other links

Offices

Address:
020 3828 6440
70 Wilson Street
London
EC2A 2DB
United Kingdom