ICF Next

We’re ICF Next, your strategic partner for engagement and transformation.

London, United Kingdom
Founded: 2019
Staff: 130
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Skills
Customer Satisfaction
Email Marketing
Customer Experience
customer journey
Loyalty solutions
Loyalty marketing
Customer loyalty
Communications Strategy
Reward programs
CRM

and 25 more

Clients
Daily Mail
The Economist
The Times
Three Mobile
British Gas
Brown-Forman
Nectar
Electric Ireland
Rakuten
Redrow

and 11 more

Sector Experience
Healthcare
Media
Retail
Utilities
Finance
Energy
Consumer & retail
Grocery
Automotive
Business to Business

and 9 more

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ICF Next named a “Strong Performer” in The Forrester Wave™: Loyalty Service Providers, Q3 2019

23 July 2019 9:31am

The Forrester Wave™: Loyalty Service Providers, Q3 2019

Forrester Research has assessed the full-service loyalty marketing vendor marketplace in a single report, and ICF Next (or predecessor companies) have been included in every report since 2013. In 2019, as the loyalty marketing landscape continues to evolve and attract new players, Forrester split the report into two separate reports—one focused on technology platforms and the other focused on the various professional and agency services offered by loyalty marketing firms.

Last quarter, we were named a “Leader” in The Forrester Wave™: Loyalty Technology Platforms, Q2 2019. And most recently, ICF Next was named a “Strong Performer” in The Forrester Wave™: Loyalty Service Providers, Q3 2019.

Read more about it here.

Tags

loyalty programme
loyalty strategy
loyalty scheme
customer experience
Customer journey
customer loyalty
customer insight