CTI Digital

We are CTI Digital. Our award-winning team of 150 Digital Strategists, Designers, Marketers, and Developers put digital at the heart of your organisation.

Manchester, United Kingdom
Founded: 2003
Staff: 150
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Skills
Online/Digital
Content Management
Social Media
Conversion Rate Optimisation
Email Marketing
Web Development
Ecommerce Solutions
Content Marketing
PPC
Magento

and 12 more

Clients
British Council
Manchester Central
Merlin Entertainment
Greater London Authority
Great Ormond Street Hospital
McGraw-Hill Education
War Child
Aman
Royal College of Occupational Therapists
KCS

and 4 more

Sector Experience
Business to Business
Charity
Legal
Leisure
Public Sector
SME
Higher Education
B2B Technology
Arts
Culture

and 5 more

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An online training solution that crosses borders and language barriers

We aimed to evaluate how BASF’s user base currently learn about and resolve issues with BASF products. Through user surveys, telephone interviews, meeting face-to-face and speaking with technicians, we identified key personae along with their goals, frustrations and motivations. Mapping hundreds of user stories, we translated general goals into tangible digital features, pertinent answers and tailored functionality.

52 Languages supported. We recognised a limitation in Drupal’s translation functionality and championed an open-source approach to improve the technology for the better, for everyone.

Tags

Digital

Clients

BASF