Following a competitive tender process, Together Financial Services has appointed data-led integrated agency Jaywing to transform its onboarding processes and review all aspects of their acquisition journey.
Together offers a portfolio of secured lending products, often working with ‘hard-to-mortgage’ properties or with individuals and companies who might struggle with traditional lenders.
Jaywing’s risk consultants will work to streamline Together’s end-to-end application process by increasing automation, while retaining the personal touch and high levels of customer service for which Together is known.
Jaywing will combine risk practice advice with hands-on analysis to assess the company’s credit orchestration and decisioning, data management, affordability, ID and verification, and pricing.
The credit risk and data management consultants will also provide Together with a blueprint for transformation to ensure all key elements of the project are delivered.
Marcus Golby, group chief operating officer at Together, said; “Jaywing was the stand-out consultancy for this engagement. Their broad range of skills in Risk and Data Management is unparalleled, and we were impressed by the sector knowledge that they were able to exhibit within the tender process.
“They gave us confidence that they had relevant industry experience to add to that of our own team, which will prove invaluable as we embark on an exciting transformation.”
Commenting on the appointment, Jaywing’s MD Ben O’Brien added: “We are delighted to be working with Together, bringing a wide range of specialist knowledge to such an ambitious programme.
“Many lenders are looking afresh at digitization; and our focus on data and our hands-on experience of using AI to transform real business processes gives us a strong advantage over other consultancy firms.”