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How can LV rekindle the love and reverse the fall in profits?

By James Hammersley, founding partner

October 12, 2016 | 2 min read

In September 2016, LV reported a decrease in operating profits from £70m in the first half 2015 to just £22m over the same period of 2016. This represents a drop in profits of 69%, a decrease put down to a fall in interest rates (including bond yields) following the vote to leave the European Union.

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But does this explanation go far enough or are there deeper problems than need to be addressed by the LV board? In order to discover whether online is a potential sticking point for the under-pressure insurer, we have compared its e-commerce execution against four of its closest competitors to decide who is winning the battle for online insurance.

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