The Drum Awards for Marketing - Entry Deadline

-d -h -min -sec

Agencies Agency Models The Drum Recommends

Looking for a new CRM partner? These agencies come recommended by their clients

By June Archbold | Product Manager

January 20, 2023 | 4 min read

This week, we explore which agencies come endorsed by the people who know their value best (their clients) for CRM.

Capgemini on how marketers can embrace the future of MarTech and improve customer relations.

These agencies come endorsed by clients for CRM services

The Drum Recommends is a free service designed by The Drum to help marketers find relevant, trusted agencies. Recommendations are based on reviews by the people best placed to judge their expertise – their clients.

Every year, The Drum Recommends receives thousands of ratings from advertisers. Marketers complete a survey that scores their agency’s performance and the quality and range of their services, as well as price. In order to become recommended for a service, agencies must receive a minimum of three client ratings.

As e-commerce and related expertise get more and more important to consumer and business-facing brands, having a solid CRM partner is becoming crucial for success. Below, you’ll find nine British agencies that come endorsed by their clients for their prowess in this area.

Agency Number of staff Location(s)
Ambitious 15 Bristol
Brazil Street 8 Manchester
Cantarus 52 London, Manchester
Favoured 23 London
Lab Group 55 London
Positive 39 Richmond upon Thames
RocketMill 150 Brighton, London
Storm 20 Southend-On-Sea
This is Fever 10 Colchester

Would you recommend your agency partner to another marketer? Tell us all about your experience by rating their services. And if you work for an agency that you think deserves to be recommended, all you need to do is register with The Drum for free. Your ratings will also count toward The Drum Awards Agency Of The Year categories.

Agencies Agency Models The Drum Recommends

More from Agencies

View all


Industry insights

View all
Add your own content +