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Singapore execs unsure of using tech to support employees in the new era of work

Singapore lag behind their global counterparts in supporting employees by alleviating the impact of the pandemic

Many Singapore business leaders are unprepared for managing talent, using technology, and supporting employees after the Covid-19 pandemic changed the way people work.

Singapore boasts the highest proportion of business leaders planning to permanently offer their employees hybrid and remote work options, even when the pandemic ends.

Singapore also excels in providing training for employees to take on new skills that have become more essential in the past year.

However, Singapore business leaders lag behind their global counterparts in supporting employees by alleviating the impact of the pandemic, according to the KellyOCG Global Workforce Agility 2021 report.

“Singapore has responded well to the pandemic by up- or reskilling permanent talent to face new challenges,” says Peter Hamilton, vice president and regional director for Asia Pacific at KellyOCG.

“But, while it’s clear that leaders understand how their talent strategy links to tangible business outcomes, they need to focus more on holistic talent management to address changing demands of employees and they need to prioritize leading-edge technologies for a resilient and agile workforce.”

What did the report found?

  • 72% of executives in Singapore, compared to 59% globally and 58% in APAC, say their businesses will adopt hybrid work models post-pandemic.

  • 36% plan to make remote work a permanent option, compared 25% globally and 22% in APAC.

  • 63% of executives in Singapore acknowledge the value of a hybrid work model to effectively meet business goals.

  • 61% (compared to 47% globally and 54% in APAC) have been providing training and upskilling for employees.

  • 43% of Singapore executives, compared to 45% globally and 50% in APAC, are offering flexible work hours in addition to hybrid work arrangements.

  • Only 33% of organizations are providing physical health support and only 36% are providing mental health support, compared to 43% and 46% in APAC respectively.

  • Less than 18% of companies are providing additional paid time off, behind global and APAC averages of 23% and 24% respectively.

  • Less than 24% of leaders are re-evaluating employees' personal targets to ensure they are achievable given the changes brought about by the pandemic – the lowest proportion in APAC, and the second-lowest globally just above the Netherlands (18%).

  • 82% of executives in Singapore say technology is critical for long-term business success.

  • 66% admit they are overwhelmed by the volume of available workforce technologies and not confident in choosing the right ones for their business.

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