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Reflect Digital and Lab unveil new online tool, using psychology models, to improve content

By Olivia Atkins, Branded Content Writer

October 22, 2019 | 3 min read

Digital marketing agency Reflect Digital - together with London-based agency Lab- has launched a new online tool aimed at improving content on websites, using psychology models.

The digital team provided their expertise in both SEO and consumer neuroscience to create the innovative Rate My Content platform that measures the effectiveness of content engagement on websites.

Rate My Content analyses content across four core areas to assess audience engagement levels to look at how content interests and involves readers; examines if it has a good balance of language types; and helps identify whether it's connecting with users.

Beatrice Andrew, head of consumer neuroscience at Lab said: “In a digital age where users are bombarded with more content than ever before, any behavioural economist or marketer knows quality content is key.

“The number of articles users are faced with often leads to choice paralysis - so many articles to choose from, it is hard to know where to start. Once a user lands on the page, taking the opportunity to engage users and help make positive brand associations is more necessary than ever.

“In order to increase engagement, thus memorability of brands associated with content online, our tool is a playful way to understand how your content is pitched related to emotional engagement."

Becky Simms, chief executive at Reflect Digital, said: “Rate My Content was born out of our obsession for understanding humans and a belief that digital content is often written for SEO first and the audience second.

“Google is using AI to think like a human more than ever before, so by writing for humans you will also be pleasing Google.

“As humans, we are all unique and we will all have unconscious biases to the types of language we prefer, therefore when one person writes an article this is likely to, unknowingly, be biased to that person's preferred style.

“Unless you have an awareness of your language biases you cannot adjust and make your content more inclusive. With this in mind, Rate My Content was created to be a fun tool to help uncover these language styles.

“We hope this tool will highlight how inclusive everyone should be when writing content for websites."

Click here to use Rate My Content.


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We're part of The Human First Collective alongside Reflect Digital and Aspiration Digital. LAB is a technology and innovation agency dedicated to creating impactful...

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