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Marketing Papa John's Public Relations

Papa John’s chairman John Schnatter resigns after N-word apology


By John Glenday | Reporter

July 12, 2018 | 2 min read

John Schnatter, face of the Papa John’s pizza chain, has resigned hours after publicly apologising for using the N-word during a conference call with Laundry Service, the marketing agency.

Papa John

Papa John’s chairman John Schnatter resigns after N-word apology

The racial slur was spoken during a reported role-playing exercise designed to give Schnatter experience of handling difficult situations but which instead prompted Schnatter to draw comparison with KFC founder Colonel Sanders - whom he claimed had never drawn criticism for use of the N-word.

In a statement announcing Schnatter’s departure the restaurant chain said: “Papa John’s condemns racism and any insensitive language, no matter the situation or setting ... We take great pride in the diversity of the Papa John’s family, though diversity and inclusion is an area we will continue to strive to do better.”

A controversial figure, Schattner had already been forced to relinquish his role chief executive in December last year after becoming embroiled in a row over the singing of the US national anthem during National Football League matches.

That episode led to Pizza Hut displacing Papa John’s as NFL sponsor in February.

Marketing Papa John's Public Relations

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