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Topics include: Direct to consumer / E-commerce / Data & privacy / Martech

Apple pairs with Barclays to offer voice activated banking

Apple pairs with Barclays to offer voice activated banking

The ever-evolving iPhone has gained a new skill to add to its repertoire following a new partnership between Apple and Barclays to create a Siri-powered voice activated banking service.

Anyone looking to transfer cash in a hurry will now be able to do so simply by uttering the words ‘Hey Siri, transfer some money’, freeing up owners from the hassle of manually opening the Barclays banking app.

Authentication is still required in the form of a simple tap of the finger using the Touch ID system and only existing payees, or someone in your mobile contact list, can be paid in this way.

Barclays is the first High Street bank to jump into bed with Apple having already utilised voice recognition software for its telephone banking service which has removed the need to remember multiple passwords.

Barclays' head of customer experience and channels Raheel Ahmed remarked: "Barclays has a long history of introducing innovative new products and services to give our customers choice in how they bank.

"The introduction of Siri payments to mobile banking customers is another step forward, giving flexibility and greater choice for all our customers.”

By differentiating itself in this way Barclays aims to improve accessibility while positioning itself on the cutting edge of financial technology having already spearheaded Europe's largest fintech co-working space.

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