Voice Recognition Technology Ryanair

Ryanair enables voice search for flights and hotels

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By Lisa Lacy, n/a

August 4, 2017 | 2 min read

Budget airline Ryanair said it is enabling Alexa voice recognition, allowing customers to search for flights, hotels and flight status on Ryanair.com.

Ryanair is enabling voice search.

Ryanair is enabling voice search.

In an email, a Ryanair rep said consumers access it through an Alexa-enabled device, which “links to a Skill (app) on your desktop.”

“You call out the info you require through [your] MyRyanair [account], and Alexa finds it for you and responds. It’s a verbal response,” the rep added.

The rep noted this is an “information service” for now, but flight bookings are in development and should be rolled out in the coming months.

According to an infographic, upcoming features will include paying through MyRyanair, as well as calendar integration.

No other airline spokespeople were available for further comment.

The airline said this is the next step on its journey to become the Amazon of travel.

Korean Air also has an Alexa skill, which can get flight status by flight number or route.

And earlier this year, travel search engine Kayak updated its Alexa skill to allow consumers to book hotels with their voices in addition to just searching for flights, hotel rooms and rental cars by voice.

Domino's, too, recently added voice-based pizza orders.

Voice Recognition Technology Ryanair

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