Heineken Uefa Technology

Heineken creates chatbot to encourage fans to watch Champions League


By Jessica Goodfellow, Media Reporter

February 14, 2017 | 3 min read

Heineken is set to launch a chatbot it hopes will convince football fans to tune in to the UEFA Champions League (UCL) during its knock-out stages as part of its official sponsorship drive.

Heineken taps José Mourinho for ‘No More Excuses’ digital campaign

Heineken taps José Mourinho for ‘No More Excuses’ digital campaign

The chatbot will offer fans who turn Champions League matches into social occasions rewards in the form of transportation, food delivery and home cleaning discount codes. The Heineken UCL chatbot will be launched in April via the Facebook Messenger application.

The beer brand has once more tapped Manchester United manager José Mourinho to lead its latest global digital campaign ‘No More Excuses’. The campaign’s launch film will see Mourinho read out some of these reasons fans do not get together to watch UCL matches, and demand that fans turn the football season into a social occasion.

The campaign, created by Publicis Worldwide and its ad agency Poke London, launches today (14 February) and will run for the duration of the UCL League until the final on 3 June. It forms part of the beer brand’s official sponsorship strategy.

Heineken will run a series of social media posts prior to each UCL match week reminding fans to tune in. The content will be posted primarily on Facebook, but will be available on Heineken’s website and YouTube page.

It follows on from Heineken’s TV campaign The Prep Talk that kicked off in September in which Mourinho called on football fans to get together to watch the UEFA Champions League matches.

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