Lloyds Bank gives details of disruptive cyber-attack
Lloyds Bank has given more details on the significant cyber-attack from a fortnight ago which prevented large numbers of its customers from signing into their online accounts.
A denial of service attack saw the Lloyds, Halifax and Bank of Scotland websites deluged with large volumes of artificial traffic, preventing their servers from dealing with genuine requests.
Whilst no money was stolen and no personal details were lost the disruptive event caused angst amongst many for a full three days before the bank was finally able to regain control.
Lloyds first became aware of the attack on the morning of 11 January with a flood of Twitter complaints with disruption continuing in bursts all the way through to Friday before normal service was resumed.
In a statement Lloyds Banking Group said: “We experienced intermittent service issues with internet banking between Wednesday morning and Friday afternoon the week before last and are sorry for any inconvenience caused.
"We had a normal service in place for the vast majority of this period and only a small number of customers experienced problems.”
The National Cyber Security Centre is working with Lloyds in an effort to identify those responsible and prevent a repeat.
A number of banks have fallen victim to online attacks in recent months, notably Tesco Bank which saw criminals walk off with cash from 20,000 customer accounts.