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App HSBC Digital

HSBC rolls out voice and fingerprint banking to ease account access


By John McCarthy, Opinion Editor

February 19, 2016 | 2 min read

HSBC has implemented voice and fingerprint recognition to increase access, and security, to customers using its digital banking systems.

The bank has rolled out biometric banking to try and move beyond the often cumbersome task of having to remember, and keep secure, passwords and account information.

Francesca McDonagh, HSBC UK's head of retail banking and wealth management, said: "The launch of voice and touch ID makes it even quicker and easier for customers to access their bank account, using the most secure form of password technology - the body."

The company claims it will roll out the tools to its 15m customers. Apple users can immediately utilise Touch ID through the iOS HSBC or First Direct App.

Additionally, users can record a voice print, which will then be compared against the user on following attempts to access the account via Nuance Communications biometric tech.

The services will be fully realised within the coming weeks.

App HSBC Digital

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