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Twitter assures users' security fears following password bug

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By Tony Connelly, Sports Marketing Reporter

February 18, 2016 | 2 min read

Twitter’s difficulties in recent months have been well documented and now the company have another hurdle in front of them following reports that a bug in its password recovery systems exposed almost 10,000 users’ personal information.

Twitter bug
Twitter bug

Twitter bug

Twitter bug

The social media platform announced the slip-up in a recent blog post which disclosed that users’ information including email addresses and phone numbers were exposed for around 24 hours.

Twitter said no passwords were at risk and no accounts were breached during the period and added that it had contacted all those it believes were affected by the bug.

"We take these incidents very seriously, and we’re sorry this occurred," said Michael Coates, Twitter's trust and information security officer.

He added: "Any user that we find to have exploited the bug to access another account’s information will be permanently suspended, and we will also be engaging law enforcement as appropriate so they may conduct a thorough investigation and bring charges as warranted."

While it seems that the bug has not caused any immediate damage, the negative news adds to mounting pressure on the company which recently boiled over with news of the new relevancy algorithm.

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