Tesco lays the social media smackdown on Liverpool fan after Chelsea put down
A Twitter troll who filed a fake product complaint to Tesco’s social media team was left red-faced after the gambit backfired in a humiliating manner.
The retailer's social media team bared their claws, proving they will not be fair game for trolls, in an unusually out-going conversation from the brand.
First of all, Liverpool fan @Morenology filed a complaint about cheese on Wednesday afternoon.
I'm never buying cheese from @Tesco again, absolutely shocked by my purchase.
— . (@Morenology) July 15, 2015
Tesco’s Imran approached the issue as helpfully as he possibly could.
@Morenology Hello, I'm so sorry to hear this. Can you please elaborate on what's wrong with the cheese you purchased? TY - Imran
— Tesco (@Tesco) July 15, 2015
How could he predict Morenology was using the opportunity to take a swipe at London side Chelsea FC, questioning the devotion of club supporters.
@Tesco Well, I opened the packet to find half of the Chelsea FC fanbase! Very plasticy, it had a rent boy whiff too. pic.twitter.com/dO5GpaX3B5
— . (@Morenology) July 15, 2015
Tesco’s Imran passed the torch to Mike who had a bone to pick with the Merseysider, putting him down in glorious fashion.
@Morenology Oh dear, I'd like to make a note of this issue. Can I take your title please? Or do you not have one... - Mike
— Tesco (@Tesco) July 15, 2015
The troll gracefully admitted defeat in the end.
@KopiteLuke1892 @Tesco Yup. I don't think I can recover.
— . (@Morenology) July 15, 2015