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Tech Hilton Hotels Smartphone

Hilton invests $585m in smartphone technology – including ability to unlock the door with a phone

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By Ishbel Macleod, PR and social media consultant

July 29, 2014 | 2 min read

Guests to the Hilton will be able to use their smartphones to see the location of and select their own rooms in the near future, the company has revealed.

As part of a $585m investment into smartphone technology, guests will also be able to use their phones to gain access to the hotel room itself.

“We are giving customers unprecedented choice and control at scale, and in the palm of their hands,” enthused Christopher Nassetta, Hilton’s chief executive.

Hilton expects that the use of smartphones as keys will be fully available in most of the hotels in the world by 2016.

This comes off the back of rival hotel chains Starwood Hotels & Resorts Worldwide, Marriott International and InterContinental Hotels Group also racing to incorporate smartphone technology into their systems.

Just under 1000 of Marriott’s hotels already offer mobile check-in and check-out.

Tech Hilton Hotels Smartphone

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