Volvo pilots car delivery service in form of ‘roam delivery’ app
Volvo Cars has created a new ‘roam delivery’ app that allows consumers to have their shopping delivered straight to their boot, thanks to a new digital key technology.
Showcased this week at Mobile World Congress, the technology means that car owners will be able to choose their car as a delivery option when ordering goods online. Via a smartphone or a tablet, the owner will be informed when a delivery company wants to drop off or pick up something from the car.
Having accepted the delivery, the owner hands out a digital key and can track when the car is opened and then locked again. Once the pick-up or drop-off is completed, the digital key is destroyed.
Klas Bendrik, Group CIO at Volvo Car Group said: “By turning the car into a pick-up and drop-off zone through using digital keys we solved a lot of problems since it’s now possible to deliver the goods to persons and not to places. The test-customers also indicated that the service clearly saved time.
“And the same thing is valid for delivery companies a well! Because failed first-time deliveries cost the industry an estimated €1billion in re-delivering costs. We are now further investigating the technology of digital keys and new consumer benefits linked to it”.
The technology was trialled during a pilot programme of 100 people, with 86 per cent agreeing that ‘roam delivery’ saved them time.
The app is the latest innovation from the car manufacturer and builds on its current ‘Volvo on call’ app, which allows users to remotely heat or cool their car and check fuel levels.
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Volvo Cars is a Swedish vehicle manufacturer established in 1927 and headquartered on Hisingen, in Gothenburg.
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