Citroën UK launches interactive direct mail campaign with We Are Acuity and Digital Space

Peter Cronin, Acuity’s managing director, said: “Brands in this space are particularly keen to engage with customers and to build themselves into a lifestyle. Social media is particularly topical, as well as other emerging technologies and apps. However, print is still a great method of communicating with customers en masse.

“In spite of the unprecedented levels of personalisation now achievable by digital print, the vast majority of direct mail still follows a fairly generic model of a standard print piece, possibly personalised with a dealer’s details. This new approach represented a great opportunity for Citroën UK to further stand out from its competitors.”

Customers with the ‘Digital Space’ app on their phones can scan the digital watermarks embedded in the images on the mailer, with a dealer personalised phone app appearing on screen, where the user can view nine images and three videos for each of the DS line models, as well as their local dealer’s full address.

James McIntosh, director at Digital Space, said: “We were delighted to be involved with Citroën in such a high quality campaign and offer our expertise in bridging the gap between offline and the mobile web. We delivered a solution that enables the consumer to access mobile content directly from the creative piece, with clearly defined and measured calls to action.”