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Report: The science of engagement and the six imperatives for communicators

The arrival of the digital era has changed the rules of engagement for marketers and brand...

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Report: Customer Service Index 2012 reveals which brands are winning and losing in customer service on social media

The Brandwatch Customer Service Index 2012 report looked at the results of a survey of 2000 UK...

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Creative Round-Up: Build, DesignStudio, Steven Bonner

Submit work to feature in The Drum magazine and online in the Insight section. Contact thomas...

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Create or go hungry: The everyday creativity to be found in Asia

Raw: Pervasive Creativity in Asia, a new book almost two years in the making, has been launched...

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Report: Traditional bricks and mortar department stores winning the race for online dominance in the womenswear market

Stickyeyes' Online Retail Report: Womenswear, reveals a myriad of insights, including the...

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Creative Round-Up: Accept & Proceed, Smith & Milton, Mash Creative

Submit work to feature in The Drum magazine and online in the Insight section. Contact thomas...

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Affiliate Window mobile update: May 2012

Here The Drum presents a few of Affiliate Window's mobile statistics for May 2012.

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Optimising mobile: tips and insights for mobile optimisation

In the past year, mobile has developed at a pace, with devices becoming more sophisticated and...

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