When we think of ‘experience’ in the context of business, we often focus on the customer – but without the right talent in place, the customer experience (CX) is missing a vital piece of the puzzle. So how are today’s employers investing that same level of commitment to their employee experience (EX) and closing the loop to deliver richer digital experiences for all? The Drum sits down with global CX leaders to hear how they are creating industry leading EX and look at the role of digital transformation in future proofing the workplace to meet the expectations of today’s marketing talent.
In partnership with Playground xyz
In partnership with Finecast
In partnership with Yahoo
In partnership with Oracle