The Drum Awards Festival - Official Deadline

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CX Economy

From CX to EX: future proofing the workplace to meet the expectations of today’s talent

In partnership with Criteo

When we think of ‘experience’ in the context of business, we often focus on the customer – but without the right talent in place, the customer experience (CX) is missing a vital piece of the puzzle. So how are today’s employers investing that same level of commitment to their employee experience (EX) and closing the loop to deliver richer digital experiences for all? The Drum sits down with global CX leaders to hear how they are creating industry leading EX and look at the role of digital transformation in future proofing the workplace to meet the expectations of today’s marketing talent.

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Featuring

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CX Economy

Customer of 2030 – the catalyst for change in CX

In partnership with Infobip

Influencers

A match made on TikTok: connecting brands with creators

In partnership with TikTok

Data

What media data is really important for marketers?

In partnership with DoubleVerify

MEMBER EXCLUSIVE
Gaming & The Metaverse

Making sense of the world of gaming

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NFTs, WTF?

MEMBER EXCLUSIVE
Gaming & The Metaverse

Reimagining Roblox: fad or future

Influencers

Tapping into the opportunity of creators in B2B

In partnership with LinkedIn

Gaming & The Metaverse

Creating authentic brand experiences in the metaverse

In partnership with Yahoo