Run by robots: The stores of the future are here, and they know what you want

Customers are demanding more from retailers - and businesses are paying close attention. Around 89% expect to compete solely on the customer experience and the need to cater to the individual. A holistic digital transformation is taking place, as retailers implement new technology and digital services in order to engage customers, serving them richer and more memorable experiences at every stage of the customer journey. In this session, we will talk about how implementing tools like AI, AR, personalization, touch screens, immersive physical experiences and more can set a retailer apart from its rivals.