Agency: Impero
Date: Mar 2019
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West Midland Trains has unveiled its rebrand campaign for its train lines, as the company invests £1bn into its London Northwestern Railway (LNR) and West Midland Railway (WMR) services.

Created by Impero, the multichannel rebrand campaign aims to capture the nation's hearts and minds, to position West Midland Trains against challenger services.

The £1bn 'Investment Programme,' which aims to improve customer services and grow sale, features a series of posters and in-station activations.

The rebrand moves away from previous work that was predominantly price-led and instead focuses upon the services the improved lines will provide, like earlier-departures and refurbished trains with added seats.

As part of the campaign, LNR and WMR have been given two distinct new personalities.

Impero has created a"straight-up, says-it-like-it-is challenger campaign" for LNR, while it has produced a more "earnest, honest campaign" for WMR, to position the line as a brand for the community.

Credits

Brands: London Northwestern Railway and West Midlands Railway

Client: Penny Allen, Head of Sales & Marketing at West Midlands Trains

Agency: Impero

Creative Director: Michael Scantlebury

Associative Creative Director: Lara Groves

Creatives: Alex Kosterman, Sarah Burrows

Design Director: Adeline Chong

Designers: Harry Vincent, Brian Walker

Strategy Director: Dan Deeks-Osburn

Executive Producer: Tiphanie Delune

Business Director: Cheryl Bailey

Senior Account Manager: Charlotte Johnson

Media Agency: MediaCom

Media Planner: Lorna White, Sat Uppal, Nina Smith