Agency: Fallon
Date: Jan 2020
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Massage Envy, the largest provider of professional skincare services in the country, launched a new campaign 'Start with a Facial' to encourage us to think of facials as smart, routine skin maintenance.

The campaign flips luxury on its face to normalize skincare as less of a treat and more of a recurring self-care routine like getting a haircut. The creative breaks down the perception that facials are for the privileged few, and ladders up to Massage Envy’s 'Keep Your Body Working' brand idea.

Comedic celebrities Vanessa Bayer and Arturo Castro star in the spots shot mostly unscripted, relying on their trademark improvisational skills. The down-to-earth actors appear up close and personal getting a complete facial with the camera rolling as they deliver honest reactions to the work of a Massage Envy licensed esthetician. Breaking from the convention of soothing music and cucumber eyes, comedy reinforces the everyday normality of skincare as these unexpected actors, not known as beauty influencers, show how approachable skincare can be.

Credits

Client: Massage Envy

Kathy Collins, CMO

Jeanna Corley, VP Digital Strategy & Analytics

Phillip McKee, Director of Marketing Strategy & Media

Agency: Fallon

Patrick Figueroa, Executive Creative Director

Joe Johnson, Creative Director

Kelsey O’Briant, Art Director

Christine Taffe, Copywriter

Pat Sidoti, Head of Production

Patrick Gantert, Producer

Erin Tait, Group Strategy Director

Marc Mason, Group Account Director

Kelly Holley, Account Director

Julia Frayne, Account Manager

Greg Swan, Director of Social

Mara Keller, Social Media Strategist

Sadie Hedge, Social Media Strategist

Production company: Caviar

Director: Dave McCary

Executive producers: Michael Sagol, Jasper Thomlinson, Kim Dellara, Casey Wooden

Line producer: Maggie McLean

Edit: Whitehouse

Editor: Brian Gannon

Edit assistants: Joe Cull and Nelson Mustain

Senior producer: Annie Maldonado

Producer: Jordan Stricklin

Color grade: MPC

Colorist: Kris Smale

Executive Producer: Meghan Lang

Producer: Sasha Pace

Post production: MPC

Flame artist: Alex Kolasinski

Executive Producer: Elexis Stearn

Producer: Ciaran Birks

Mix: Eleven Sound

Mixer and sound designer: Ben Freer

Assistant mixer: Andrew Smith

Executive producer: Melissa Elston

Producer: Imani Franklin