The Drum Awards Festival - Digital Industries

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A Creative Disruption festival from The Drum

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As some parts of the world gingerly try to get back to business and pressure on economies are being eased, what will it mean for brands that have been adapting to the changes that the pandemic forced upon us? For instance, will consumers’ pent-up desire for leisure and travel promise better days ahead? Will new e-commerce and eating habits forged during this period, such as increase in the sales of meal kits and increase in at-home eating even as Covid-19 restrictions are lifted bring in, see new models of retail? And with lingering job and health worries, will consumers continue to focus on value, nutrition, and health? Join The Drum and Braze panel to explore the the brand behaviours that’ve been created throughout the early part of this pandemic and set a precedent for other businesses to follow. And how brands can drive brand humanity, create new opportunities that fuel growth, and accelerate ROI.

Key themes: • What brands are doing now to adapt to the changes? • Driving humanity through personalisation • Practical models for success • What brands are doing now to deal with rise of necessity? • What lessons can be learnt? • How businesses have to change and in what ways should they stay the same


Nina Bibby
chief marketing officer, O2
Peter Markey
chief marketing officer, TSB
Thomas Walker
online marketing and ecommerce manager, Pizza Hut
Gordon Young
editor-in-chief, co-founder, The Drum
Steven Habbi
head of global brand design and management, HSBC
David Sealey
director of growth and strategy, CACI
Nicholas McCarthy
EMEA alliances director, senior vice president, Merkle Inc.
Magith Noohukhan
evangelist, Braze

How GoDaddy supported business needs

Retail Society


  • Stephen Lepitak, executive editor, The Drum
  • Fara Howard, chief marketing officer, GoDaddy

What's happening with Walgreens?



  • Stephen Lepitak, executive editor, The Drum
  • Patrick McLean, senior vice president, chief marketing officer, Walgreen Co.

The retail reality



  • Stephen Lepitak, executive editor, The Drum
  • Clare Bailey, consultant, The Retail Champion
  • Jack Izzard, director, The Great British Bounceback

The future of beauty



  • Sonoo Singh, associate editor, The Drum
  • Montse Passolas, global chief marketing officer, GHD
  • Nora Zukauskaite, global head of marketing, Ciaté London
  • Cat Turner, global chief creative officer and co-founder, Cult

Positive Energy, Innovation and Creative Thinking

2020 will see huge changes to our society, economy and undoubtedly our industry but our outlook is far from gloomy, the Can Do Festival represents the positive energy, innovation and creative thinking that makes the marketing community such a powerful force for good.
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Examining how creative disruption will shape the future of...

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