Had a similar experience trying to buy a car recently, so you have my deepest sympathy and empathy. Car dealers get a lot of flack in this respect, but my experience of the agency world would sugest many agencies are losing potential clients at all stages of the sales/new business process as well. The answer?
Agree. What were McCann Birmingham thinking! Poor taste, not funny and not creative. Who the hell signed that one off! Think alot of clients will be giving them a wide berth in the future.
3 Aug 2012 - 13:34