Articles posted by Dan Grech


Recent Comments

How NOT to deal with complaints on Twitter

@christopherwoods Christopher, I did not post this through my employer's Twitter account. It was posted off my personal one, the handle and image bares no reference to my employer what so ever.

11 Dec 2012 - 13:33

How NOT to deal with complaints on Twitter

@TheRealBoydo48160 thanks for your points here. Although I'm concerned that you're looking at this on a very micro level, whilst I'm trying to apply it to the masses. Take phone companies for example... When their signal drops out in an area, causing wide-spread panic over their service and users make similar remarks i.e. "Don't sign a contract with @O2. You won't have any signal" which we see time and time again (with any service failures) that the case should be considered libellous? Or that @O2 have the right to deliver a complaint to that user's employer?

Did you consider that I had emailed the company on separate occasions before proceeding to make an attention grabbing remark?

And why do you think an outsider (that is clearly a Twitter user) would consider a reference to another company in a users bio as that company's account when there is no reference to the employer in the users handle or avatar?

I'm interested in hearing your thoughts further.

10 Dec 2012 - 13:46

Dear Starbucks, Thanks But No Thanks.

Thanks, this has been amended !

14 Mar 2012 - 14:32

Redknapp: Cheating Fat Cat Or Sly Underdog?

@velve17099 Another satisfied customer!

8 Feb 2012 - 21:55

Redknapp: Cheating Fat Cat Or Sly Underdog?

@velve17099 I'm afraid I must respond and inform you that this is an 'opinion' section of the website. If you wish to read articles that aren't "vague meandering opinion's about which no-one cares" I suggest you read The Sun or the Daily Mail.

8 Feb 2012 - 19:58


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