News - Retail


Retail Update: Banana Republic's content push; a budget Tesco chain; and why Amazon isn't the pinnacle of CX

The Drum's weekly round-up of the retail scene takes a look at the latest retailer to shrug... Read more

Why the human touch will help brands win the customer experience battle - The Joy of CX chair, Mel McVeigh, explains

“There’s something about serendipity that gets lost with data, we need to get back to... Read more

Female tech CEOs pose in underwear as part of Dear Kate campaign for the Ada Collection: demeaning or daring?

Underwear company Dear Kate has recruited female CEOs of tech companies, such as online learning... Read more


Subscribe to News - Sector - Retail