Oakam wins 2016 FSTECH award - Else London
Oakam wins 2016 FSTECH award
Pitched against some stiff competition in the shape of Coutts, Aegon UK, FidorBank, amongst others - Oakam won out in the fiercely contested category of Digital Launch of the Year - no small achievement in yet another year of huge advancements in this rapidly progressive sector.
Oakam are a business who really understand the complex landscape within which they work. When we first met them it was clear they had a vision, an aspiration to help change people lives and we’re proud to have been on this journey with them. As a business they understand that putting the customer at the heart of the process delivers meaningful results and this approach to the business married with the same approach to design has helped them make even bigger strides this year.
We’ve been working with Oakam for the last 12 months on helping them with understanding how to transform a very successful land based business into the digital arena. Our brief was broad but had three clear aims 1) Give consumers easier access to essential information 2) Reduce the load on internal systems, freeing up resources to better help customers in other channels 3) Bring the richness of the hugely successful personal connection Oakam has with its customers in physical locations to a digital ecosystem.
The Oakam team have done a fantastic job in the past 12 months, wrestling with complex processes, complex internal infrastrcuture and challenging external market forces.
Well done to the team @oakamltd we’re delighted that your efforts have been recognised with this great award.