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Uber to suspend services in Macau in ongoing dispute with local government

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By Danielle Long, Acting APAC Editor

July 18, 2017 | 2 min read

Uber has announced it will “temporarily suspend” its Macau operations following an ongoing disagreement with local authorities.

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Uber suspends operations in Macau

The Macau government has taken a firm stance against Uber, since its launch in the gambling hub less than two years ago, claiming the service violates local laws.

A statement from Uber said the Macau operations would close from midnight on 21 July.

“The decision to press pause wasn’t easy, and was made with the best interests of Macau in mind. By pausing, we hope to open the door for a constructive dialogue with all stakeholders in Macau; and enable a business environment that realises the full benefits of ridesharing for everyone. We are already exploring ways to serve the city again, and have had initial discussions with business partners, including transport operators and hotels.”

The Macau business is the latest of Uber’s Asian operations to suffer setbacks. Uber’s business in Taiwan suffered from a similar legislative clash with government and has subsequently partnered with licensed rental car companies. Uber also struggled against stiff competition in China before selling its local business to its competitor Did Chuxing.

The Macau closure follows a spate of crises, sexism allegations and a revolving door of senior departures at Uber, which culminated in the exit of chief executive Travis Kalanick.

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