McDonald's Technology

McDonald's Sweden gamifies its music playlists with cloud-powered Soundtrack Your Brand quiz

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By John McCarthy, Opinion Editor

May 9, 2017 | 3 min read

McDonald’s Sweden has rolled out a music-based quiz across its restaurants via a partnership with Spotify-backed Stockholm company, Soundtrack Your Brand, adding a gamified dimension to dining in its restaurants via its pre-existing app.

Beat Quiz

Beat Quiz

McDonald’s hopes to appeal to young people, driving them to download its app on iOS and Android in order to participate in the Beat Quiz, a game quizzing diners on the songs currently playing in the restaurant. The digital initiative provides interactivity, a distraction while orders are served and serves as a channel to encourage greater downloads of the app.

Jon Dranger, digital director at DDB Stockholm, told The Drum the agency was tasked with “improving customer experience and engagement” using features already available in McDonald’s restaurants. The music-backed environment and the McDonald’s app were two variables that were piggybacked to develop the music quiz.

DDB and Stockholm design studio Apegroup piggybacked Soundtrack Your Brand’s API. They had to delve into the digital architecture to ensure that the quiz could generate questions in real time, identify new music and deliver to everyone in the restaurant, the same experience in tandem.

Soundtrack Your Brand serves clients like Aesop, TAG Heuer, Wagamama, Joe & Juice and GANT, providing them access to its background music streaming service in business venues. Joel Brosjö, the company’s chief of experience, said: “We think BeatQuiz is a game changer, in that it lets McDonald's apply online engagement in an offline channel.

“BeatQuiz lets McDonald's guests engage with what's going on in the physical restaurant, by creating an interactive digital layer on top of the restaurant space, in a way that is entertaining, engaging and scalable. Amid digitisation, the retail and hospitality sectors are undergoing a major shift, and BeatQuiz is a great example of the experiences brands need to bring to the table to stay on top.”

He concluded that the work adds value for customers – some of whom will be waiting in booths as their order is brought to them via the new digital ordering feature. “It is about making McDonald's a social place, where it is nice to simply hang out.”

The game has two feature modes, an instant play mode and the easier competitive mode where users can challenge friends, all documented by a leaderboard (cleared daily) and a hall of fame that documents the best performers each day.

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DDB Stockholm

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