Moonpig apologises after ‘issue’ delays Mother’s Day deliveries
Personalised greetings card website Moonpig.com has apologised after making a pig’s ear of deliveries this Mother’s Day with many arriving late.
On Sunday the businesses social media channels became the focus for a stream of irate messages from sons and daughters angered that their orders had either failed to materialise or turned up damaged.
This came despite a series of television adverts reassuring customers that all orders received 14:00 on 3 March would be delivered by courier on Sunday.
Apologising for the mess Moonpig said there had been an ‘issue’ with a supplier which had delayed deliveries of some flowers and had compensated all those affected.
A spokesman for Moonpig explained: "We've been working hard to put things right and by the end of Mother's Day almost all orders have been delivered. We hope our customers accept our sincere apologies.”