Alex Bourgeois joins the Social Buzz Show to discuss online and offline advocacy and the complicated world of reviews

The second episode of The Drum’s new social media chat video series, The Social Buzz Show, hosted by community manager Adam Libonatti-Roche has arrived.

In the second episode Adam speaks to Alex Bourgeois, esport community manager and consultant about online and offline advocacy and whether or not brands should ask for reviews.

The series accompanies The Drum’s weekly Social Buzz chat, which takes place every Tuesday between 7-8pm GMT and you can follow on Twitter using the hashtag #SMBuzzChat.

During the show Alex reveals how a love of video games as a teenager led him to a career in community management and how the online video game community is comparable with the English football community.

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Gillian West

Gillian West is The Drum’s social media manager and works to ensure The Drum’s content reaches followers across platforms including Twitter, LinkedIn, Facebook and Instagram in an engaging, relevant and timely manner. Based in Glasgow, she has been actively involved in building The Drum’s Creative Works brand for over three years now and has interviewed major creative figures including Rankin, Peter Souter, Rosie Arnold, Bob Greenberg and Vicki Maguire. During her time at The Drum she has attended events such as Cannes Lions, the Edinburgh International TV Festival, Art Director’s Club Europe, D&AD and more.

All by Gillian